We Want Your Medical Equipment +Learn More
Service
You are here: Home » Service

SERVICE CONTENT

At Unicorn Technology, we provide comprehensive support for healthcare providers at every stage of the product lifecycle, ensuring safety, efficiency, and reliability.

High-tech Medical Devices

We provide advanced medical devices, including ureteroscopes, video anesthesia laryngoscopes, single-use bronchoscopes, multifunctional imaging workstations, and flexible video endoscopes. Our products feature HD anti-fog and waterproof camera units, anti-fog LED blades, and portable monitors, with both reusable and disposable options available. Additionally, we offer accessories like leak valves, suction buttons, and biopsy forceps, all designed for high performance, safety, and adherence to global regulatory standards.

Complete OEM/ODM Ability

Unicorn Technology offers comprehensive end-to-end OEM and ODM services, including white-label solutions, logo branding, packaging design, and customized airway management systems. With a 6,000 m² factory, an annual production capacity exceeding 1.8 million, and over 5 years of R&D experience, we deliver customized solutions to more than 100 countries and over 6,000 medical institutions.
 
 

Technical & Training Support

We ensure healthcare professionals receive world-class guidance and training. This includes hands-on certification programs, simulation-based learning, technical workshops, installation training, on-site troubleshooting, and repair services using original spare parts. Our training covers BLS, ALS, airway management, and device operation, supported by global clinical experts.

Comprehensive After-sales Service

Our after-sales platform supports every client's needs, including manuals, service videos, troubleshooting guides, and lifecycle management. We provide service contracts, exchange programs, international shipping, multilingual support, and purchase/invoicing via PO-based and EDI systems. This ensures our customers receive fast, reliable, and expert assistance anywhere in the world.

FREQUENTLY ASKED QUESTIONS

  • Q Who we are?

    A A leading manufacturer in endoscope medical devices with professional R&D as well as comprehensive after-sales technical service in China.
  • Q What product can buy from Unicorn now?

    A Unicorn Self-develpment and produce product in anesthesia laryngoscope, reuseable & disposible video laryngoscope, single use bronchoscope & ureteroscope, image processor and also other matched accessories;
  • Q How about OEM & ODM?

    A Unicorn has ability accept OEM & ODM orders; Just please send us your design file,our R&D team will follow up in the whole course.
  • Q How about agents and distributor?

    A Welcome global agent and distributor. We accept factory inspection. Our plants including CNC precision processing, 3D new materials printing, medical material molding injection and assembly line. All production strictly in sterile environment.
  • Q What technical you will be support to agents or distributors?

    A We providing our agent or distributors assembly training, unite registration relevant certification , technical documents as well as comprehensive comprehensive after-sales service.
  • Q How about the warranty of product?

    A All reusable product from Unicorn Technology can be supported life-long guarantee excluding human-made damage like fall down to the ground or product disassemble.
  • Q What’s the process for warranty ?

    A You can directly send the product back to us for free maintains except shipping fee.
  • Q How could visit your company?

    A Welcome directly come to visit our factory. Also we could meet each other in global medical exhibition:
    We will attend 8-10 defferent countries exhibitions per year including Dubai Arab Health , China CMEF , Turky Expomed Eurasia, Barzil Hospitalar, Kazakhstan KIHE, Saudi Arabia Global Health, Germany MEDICA, Russian Health Care, and so on.

YOU MIGHT ALSO LIKE

 0513 6997 6599
 : +86 135-5936-6425
 : +86 135-5936-6425
 :  16#,Medical Health Industrial Park,Xiyi High-tech Development Zone,Xinyi City,Jiangsu Province.

Quick Links

Medical Device
Contact Us
Copyright © Unicorn Technology All Rights Reserved.